{"id":3433,"date":"2021-08-20T10:10:57","date_gmt":"2021-08-20T10:10:57","guid":{"rendered":"https:\/\/www.ibpo.com.my\/?p=3433"},"modified":"2024-12-03T03:05:09","modified_gmt":"2024-12-03T03:05:09","slug":"how-to-improve-your-online-business","status":"publish","type":"post","link":"https:\/\/www.ibpo.com.my\/chi\/how-to-improve-your-online-business\/","title":{"rendered":"How to Improve Your Online Business"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"3433\" class=\"elementor elementor-3433\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6cc339f elementor-section-full_width xts-section-stretch-content elementor-section-height-default elementor-section-height-default\" data-id=\"6cc339f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-04b7cef\" data-id=\"04b7cef\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d239697 elementor-widget elementor-widget-html\" data-id=\"d239697\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t[xts_html_block id=\"3506\"]\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-86c14ad elementor-section-full_width elementor-section-height-default elementor-section-height-default xts-section-disabled\" data-id=\"86c14ad\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c446df\" data-id=\"5c446df\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1e5a17 elementor-widget elementor-widget-shortcode\" data-id=\"a1e5a17\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\t<div class=\"ibpo-articles xts-single-post-header\">\r\n\t\t<div class=\"xts-post-meta\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"xts-post-categories\">\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<a  class=\"xts-post-category\" href=\"https:\/\/www.ibpo.com.my\/chi\/category\/articles\/\" rel=\"category tag\">\n\t\t\t\t\t\tArticles\t\t\t\t\t<\/a>\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<a  class=\"xts-post-category\" href=\"https:\/\/www.ibpo.com.my\/chi\/category\/articles\/business-and-sme\/\" rel=\"category tag\">\n\t\t\t\t\t\tBusiness and SME\t\t\t\t\t<\/a>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"xts-post-date\">\n\t\t\t\t\t\t\t<time class=\"published\" datetime=\"2021-08-20T10:10:57+00:00\">\n\t\t\t\t\t20 8\u6708 2021\t\t\t\t<\/time>\n\t\t\t\t<time class=\"updated\" datetime=\"2024-12-03T03:05:09+00:00\">\n\t\t\t\t\t3 12\u6708 2024\t\t\t\t<\/time>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\r\n\r\n\t<\/div>\r\n\r\n\t\t\t<h1 class=\"ibpo-articles xts-post-title xts-entities-title\">\r\n\t\t\t\tHow to Improve Your Online Business\t\t\t\t<\/h1>\r\n\t\t\r\n\r\n\r\n\t\r\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60bed14 xts-scheme-inherit xts-textalign-inherit elementor-widget elementor-widget-text-editor\" data-id=\"60bed14\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 23-07-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p>Slowly but surely,\u00a0<strong>e-commerce<\/strong>\u00a0is matching brick and mortar stores as the\u00a0<strong>preferred shopping platform<\/strong>. Especially in the times of\u00a0<em>Covid-19<\/em>\u00a0and\u00a0<em>multiple lockdowns<\/em>, physical shopping has become close to impossible to do, and online stores have seen a huge upsurge in activity.<\/p><p>Most\u00a0<strong>traditional physical businesses<\/strong>\u00a0have also begun\u00a0<strong>embracing online platforms\u00a0<\/strong>(e.g.\u00a0<a href=\"https:\/\/www.mrdiy.com.my\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mr. D.I.Y<\/a>), competing with independent online retailers. Since competition is at an all time high, what can you do to make sure your business shines and stays afloat in the backdrop of the world wide web?<\/p><p>Here are some ways you can\u00a0<strong>optimise your strategy<\/strong>\u00a0for your<strong>\u00a0online business<\/strong>.<\/p><h3><b>Increase Diversity of Products<\/b><\/h3><p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-medium wp-image-8393\" src=\"https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/flat-hand-drawn-people-shopping-sale-300x200.jpg\" sizes=\"(max-width: 300px) 100vw, 300px\" srcset=\"https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/flat-hand-drawn-people-shopping-sale-300x200.jpg 300w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/flat-hand-drawn-people-shopping-sale-1024x683.jpg 1024w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/flat-hand-drawn-people-shopping-sale-768x512.jpg 768w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/flat-hand-drawn-people-shopping-sale-1536x1024.jpg 1536w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/flat-hand-drawn-people-shopping-sale-2048x1365.jpg 2048w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/flat-hand-drawn-people-shopping-sale-219x146.jpg 219w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/flat-hand-drawn-people-shopping-sale-50x33.jpg 50w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/flat-hand-drawn-people-shopping-sale-113x75.jpg 113w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/flat-hand-drawn-people-shopping-sale-942x628.jpg 942w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/flat-hand-drawn-people-shopping-sale-750x500.jpg 750w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/flat-hand-drawn-people-shopping-sale-1140x760.jpg 1140w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/flat-hand-drawn-people-shopping-sale-scaled.jpg 1920w\" alt=\"Online Business Deals\" width=\"300\" height=\"200\" \/><\/p><p>One reason people might still prefer physical shopping is the\u00a0<strong>security<\/strong>\u00a0of being able to\u00a0<strong>see and touch the items<\/strong>\u00a0they need. While it is not possible at the moment to offer online customers this experience, you can make up for it by\u00a0<strong>providing a wider range<\/strong>\u00a0of available products.<\/p><p>One way to do so is to\u00a0<strong>conduct research<\/strong>\u00a0on what products are on the market. Alternatively, you can utilise\u00a0<strong><a href=\"https:\/\/algopix.com\/ecosystem\/shopify\" target=\"_blank\" rel=\"noopener noreferrer\">AI-powered e-commerce platforms<\/a><\/strong>\u00a0to\u00a0<strong>learn the top products<\/strong>\u00a0for each customer segment, and personalise each shopper\u2019s shopping experience.<\/p><h3><b>Study the Performance of Products in Physical Stores<\/b><\/h3><p><img decoding=\"async\" class=\"alignnone size-medium wp-image-8394\" src=\"https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/good-looking-woman-standing-front-vegetable-shelves-choosing-what-buy-min-300x200.jpg\" sizes=\"(max-width: 300px) 100vw, 300px\" srcset=\"https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/good-looking-woman-standing-front-vegetable-shelves-choosing-what-buy-min-300x200.jpg 300w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/good-looking-woman-standing-front-vegetable-shelves-choosing-what-buy-min-1024x683.jpg 1024w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/good-looking-woman-standing-front-vegetable-shelves-choosing-what-buy-min-768x512.jpg 768w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/good-looking-woman-standing-front-vegetable-shelves-choosing-what-buy-min-1536x1024.jpg 1536w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/good-looking-woman-standing-front-vegetable-shelves-choosing-what-buy-min-2048x1365.jpg 2048w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/good-looking-woman-standing-front-vegetable-shelves-choosing-what-buy-min-219x146.jpg 219w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/good-looking-woman-standing-front-vegetable-shelves-choosing-what-buy-min-50x33.jpg 50w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/good-looking-woman-standing-front-vegetable-shelves-choosing-what-buy-min-113x75.jpg 113w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/good-looking-woman-standing-front-vegetable-shelves-choosing-what-buy-min-942x628.jpg 942w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/good-looking-woman-standing-front-vegetable-shelves-choosing-what-buy-min-750x500.jpg 750w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/good-looking-woman-standing-front-vegetable-shelves-choosing-what-buy-min-1140x760.jpg 1140w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/good-looking-woman-standing-front-vegetable-shelves-choosing-what-buy-min-scaled.jpg 1920w\" alt=\"Study the sales performance of your physical store and apply it to your online business\" width=\"300\" height=\"200\" \/><\/p><p>If your business\u00a0<strong>has a physical store<\/strong>, take note of\u00a0<strong>what products do well<\/strong>. You can use the data to promote these items online.<\/p><p>In addition, learn about how customs, festivals and traditions dictate shopping behaviour. Do certain products see huge increases in demand during the holiday season or any festive periods? You must be vigilant to be prepared for consumer demand.<\/p><h3><b>Provide More Payment Options<\/b><\/h3><p><img decoding=\"async\" class=\"alignnone size-medium wp-image-8395\" src=\"https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/smartphone-mockup-300x200.jpg\" sizes=\"(max-width: 300px) 100vw, 300px\" srcset=\"https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/smartphone-mockup-300x200.jpg 300w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/smartphone-mockup-1024x683.jpg 1024w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/smartphone-mockup-768x512.jpg 768w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/smartphone-mockup-1536x1024.jpg 1536w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/smartphone-mockup-2048x1365.jpg 2048w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/smartphone-mockup-219x146.jpg 219w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/smartphone-mockup-50x33.jpg 50w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/smartphone-mockup-113x75.jpg 113w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/smartphone-mockup-942x628.jpg 942w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/smartphone-mockup-750x500.jpg 750w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/smartphone-mockup-1140x760.jpg 1140w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/smartphone-mockup-scaled.jpg 1920w\" alt=\"Diversify Payment Options for Online Business\" width=\"300\" height=\"200\" \/><\/p><p>Believe it or not,\u00a0<strong>payment methods play a huge role<\/strong>\u00a0in whether a customer decides to go through with the transaction or not. Besides the regular credit\/debit cards, many people are going with\u00a0<em>e-wallets<\/em>\u00a0today, so it\u2019s important you incorporate them into your payment methods.<\/p><p>For more\u00a0<strong>expensive purchases<\/strong>, some people might be more inclined to buy if you have a\u00a0<strong>buy now pay later option<\/strong>\u00a0allowing customers to\u00a0<strong>pay in instalments<\/strong>. With\u00a0<strong>more payment options<\/strong>\u00a0available, the\u00a0<strong>more customers<\/strong>\u00a0you can serve online, especially with so many different e-wallets out there.<\/p><h3><b>Enhance Customer Experience<\/b><\/h3><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-8396\" src=\"https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/beautiful-asian-woman-using-smartphone-buying-online-shopping-by-credit-card-while-wear-casual-sitting-desk-living-room-home-min-300x169.jpg\" sizes=\"(max-width: 300px) 100vw, 300px\" srcset=\"https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/beautiful-asian-woman-using-smartphone-buying-online-shopping-by-credit-card-while-wear-casual-sitting-desk-living-room-home-min-300x169.jpg 300w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/beautiful-asian-woman-using-smartphone-buying-online-shopping-by-credit-card-while-wear-casual-sitting-desk-living-room-home-min-1024x576.jpg 1024w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/beautiful-asian-woman-using-smartphone-buying-online-shopping-by-credit-card-while-wear-casual-sitting-desk-living-room-home-min-768x432.jpg 768w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/beautiful-asian-woman-using-smartphone-buying-online-shopping-by-credit-card-while-wear-casual-sitting-desk-living-room-home-min-1536x864.jpg 1536w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/beautiful-asian-woman-using-smartphone-buying-online-shopping-by-credit-card-while-wear-casual-sitting-desk-living-room-home-min-2048x1152.jpg 2048w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/beautiful-asian-woman-using-smartphone-buying-online-shopping-by-credit-card-while-wear-casual-sitting-desk-living-room-home-min-260x146.jpg 260w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/beautiful-asian-woman-using-smartphone-buying-online-shopping-by-credit-card-while-wear-casual-sitting-desk-living-room-home-min-50x28.jpg 50w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/beautiful-asian-woman-using-smartphone-buying-online-shopping-by-credit-card-while-wear-casual-sitting-desk-living-room-home-min-133x75.jpg 133w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/beautiful-asian-woman-using-smartphone-buying-online-shopping-by-credit-card-while-wear-casual-sitting-desk-living-room-home-min-1116x628.jpg 1116w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/beautiful-asian-woman-using-smartphone-buying-online-shopping-by-credit-card-while-wear-casual-sitting-desk-living-room-home-min-750x422.jpg 750w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/beautiful-asian-woman-using-smartphone-buying-online-shopping-by-credit-card-while-wear-casual-sitting-desk-living-room-home-min-1140x641.jpg 1140w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/beautiful-asian-woman-using-smartphone-buying-online-shopping-by-credit-card-while-wear-casual-sitting-desk-living-room-home-min-scaled.jpg 1920w\" alt=\"Happy Customer Experience from Your Online Business\" width=\"300\" height=\"169\" \/><\/p><p>You should make sure your customers have a\u00a0<strong>good experience<\/strong>\u00a0in your online store rather than thinking they\u2019d rather visit the physical store themselves. Make sure you\u00a0<strong>provide as much description and information<\/strong>\u00a0for your products as possible; any uncertainty will cause your customers to turn to another seller.<\/p><p>One other thing that turns customers away from online shopping is\u00a0<strong>uncertain delivery times\u00a0<\/strong>or\u00a0<strong>long waits for shipping<\/strong>, but there are ways to alleviate that fear. Allow your customers to\u00a0<strong>track their deliveries in real-time<\/strong>\u00a0through a designated shipping service so they get the ease of mind to know where their purchases are. To ensure smooth shipping,\u00a0<strong>centralise your inventory!<\/strong><\/p><p><strong>Communication<\/strong>\u00a0is very important in online sales, make sure your business is easily reachable via\u00a0<em>phone<\/em>,\u00a0<em>online support<\/em>,\u00a0<em>social media<\/em>, or\u00a0<em>WhatsApp<\/em>.<\/p><h3><b>Ensure Shopping Security<\/b><\/h3><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-8400\" src=\"https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/Data_security_28-300x214.jpg\" sizes=\"(max-width: 300px) 100vw, 300px\" srcset=\"https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/Data_security_28-300x214.jpg 300w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/Data_security_28-1024x731.jpg 1024w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/Data_security_28-768x549.jpg 768w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/Data_security_28-1536x1097.jpg 1536w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/Data_security_28-2048x1463.jpg 2048w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/Data_security_28-204x146.jpg 204w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/Data_security_28-50x36.jpg 50w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/Data_security_28-105x75.jpg 105w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/Data_security_28-879x628.jpg 879w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/Data_security_28-750x536.jpg 750w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/Data_security_28-1140x814.jpg 1140w, https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2021\/08\/Data_security_28-scaled.jpg 1920w\" alt=\"Online Shopping Security\" width=\"300\" height=\"214\" \/><\/p><p>First time customers will feel better purchasing from you if they\u00a0<strong>feel that you are a legit and safe seller<\/strong>. Make sure you are as\u00a0<strong>transparent<\/strong>\u00a0as possible regarding\u00a0<em>how your business is run<\/em>,\u00a0<em>your products<\/em>,\u00a0<em>prices<\/em>, and any\u00a0<em>additional charges<\/em>.<\/p><p>In fact, there is a\u00a0<a href=\"https:\/\/www.lexology.com\/library\/detail.aspx?g=97d0a5b1-7fa5-47f4-99b3-f4c8aa68879a\" target=\"_blank\" rel=\"noopener noreferrer\">list of information<\/a>\u00a0you are\u00a0<strong>legally required to display<\/strong>\u00a0online to your customers. Failure to do so could technically\u00a0<strong>result in a hefty fine<\/strong>. Be sure to read up on any policies stated for product listing if you are utilising any e-commerce platforms.<\/p><p>Find out\u00a0more about that here, as well as\u00a0<strong>what customers want<\/strong>\u00a0to feel safe when shopping online.<\/p><h2><b>Online Shopping is Now More Important than Ever<\/b><\/h2><p>While our e-commerce market is still in its infancy when compared to much more advanced Asian nations like Japan and China, we have one of the\u00a0<strong><a href=\"https:\/\/www.export.gov\/apex\/article2?id=Malaysia-E-Commerce\" target=\"_blank\" rel=\"noopener noreferrer\">highest percentages of internet users<\/a>\u00a0in South East Asia<\/strong>. With the pandemic sticking around,\u00a0<strong>building an online presence<\/strong>\u00a0for your business is\u00a0<strong>essential<\/strong>.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>[xts_html_block id=&#8221;3506&#8243;] Slowly but surely,\u00a0e-commerce\u00a0is matching brick and mortar stores as the\u00a0preferred shopping platform. Especially in the times of\u00a0Covid-19\u00a0and\u00a0multiple lockdowns, physical shopping has become close to impossible to do, and online stores have seen a huge upsurge in activity. Most\u00a0traditional physical businesses\u00a0have also begun\u00a0embracing online platforms\u00a0(e.g.\u00a0Mr. D.I.Y), competing with independent online retailers. Since competition is [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":3437,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17,16],"tags":[77,81,78,60],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Maximize Profits with our Online Business Improvement Guide - IBPO Group<\/title>\n<meta name=\"description\" content=\"Unlock the potential of your online business with IBPO Gropu&#039;s comprehensive guide. Learn practical insights, enhance customer experience, and ensure shopping security to maximize profits in the competitive online landscape.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ibpo.com.my\/chi\/how-to-improve-your-online-business\/\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Maximize Profits with our Online Business Improvement Guide - IBPO Group\" \/>\n<meta property=\"og:description\" content=\"Unlock the potential of your online business with IBPO Gropu&#039;s comprehensive guide. Learn practical insights, enhance customer experience, and ensure shopping security to maximize profits in the competitive online landscape.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ibpo.com.my\/chi\/how-to-improve-your-online-business\/\" \/>\n<meta property=\"og:site_name\" content=\"IBPO\" \/>\n<meta property=\"article:published_time\" content=\"2021-08-20T10:10:57+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-03T03:05:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2023\/09\/beautiful-smart-asian-young-entrepreneur-business-woman-owner-sme-online-checking-product-min-1536x864-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1536\" \/>\n\t<meta property=\"og:image:height\" content=\"864\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"ibpoAdmin@0\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"ibpoAdmin@0\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4\u5206\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ibpo.com.my\/how-to-improve-your-online-business\/\",\"url\":\"https:\/\/www.ibpo.com.my\/how-to-improve-your-online-business\/\",\"name\":\"Maximize Profits with our Online Business Improvement Guide - IBPO Group\",\"isPartOf\":{\"@id\":\"https:\/\/www.ibpo.com.my\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.ibpo.com.my\/how-to-improve-your-online-business\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.ibpo.com.my\/how-to-improve-your-online-business\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2023\/09\/beautiful-smart-asian-young-entrepreneur-business-woman-owner-sme-online-checking-product-min-1536x864-1.jpg\",\"datePublished\":\"2021-08-20T10:10:57+00:00\",\"dateModified\":\"2024-12-03T03:05:09+00:00\",\"author\":{\"@id\":\"https:\/\/www.ibpo.com.my\/#\/schema\/person\/c55964fff05a81db94cf204bc1f3e99f\"},\"description\":\"Unlock the potential of your online business with IBPO Gropu's comprehensive guide. Learn practical insights, enhance customer experience, and ensure shopping security to maximize profits in the competitive online landscape.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.ibpo.com.my\/how-to-improve-your-online-business\/#breadcrumb\"},\"inLanguage\":\"zh-CN\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ibpo.com.my\/how-to-improve-your-online-business\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"zh-CN\",\"@id\":\"https:\/\/www.ibpo.com.my\/how-to-improve-your-online-business\/#primaryimage\",\"url\":\"https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2023\/09\/beautiful-smart-asian-young-entrepreneur-business-woman-owner-sme-online-checking-product-min-1536x864-1.jpg\",\"contentUrl\":\"https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2023\/09\/beautiful-smart-asian-young-entrepreneur-business-woman-owner-sme-online-checking-product-min-1536x864-1.jpg\",\"width\":1536,\"height\":864},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ibpo.com.my\/how-to-improve-your-online-business\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.ibpo.com.my\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to Improve Your Online Business\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.ibpo.com.my\/#website\",\"url\":\"https:\/\/www.ibpo.com.my\/\",\"name\":\"IBPO\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.ibpo.com.my\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"zh-CN\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.ibpo.com.my\/#\/schema\/person\/c55964fff05a81db94cf204bc1f3e99f\",\"name\":\"ibpoAdmin@0\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"zh-CN\",\"@id\":\"https:\/\/www.ibpo.com.my\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/170f084fb3abc99979a45253f282c95e?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/170f084fb3abc99979a45253f282c95e?s=96&d=mm&r=g\",\"caption\":\"ibpoAdmin@0\"},\"url\":\"https:\/\/www.ibpo.com.my\/chi\/author\/ibpoadmin0\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Maximize Profits with our Online Business Improvement Guide - IBPO Group","description":"Unlock the potential of your online business with IBPO Gropu's comprehensive guide. Learn practical insights, enhance customer experience, and ensure shopping security to maximize profits in the competitive online landscape.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ibpo.com.my\/chi\/how-to-improve-your-online-business\/","og_locale":"zh_CN","og_type":"article","og_title":"Maximize Profits with our Online Business Improvement Guide - IBPO Group","og_description":"Unlock the potential of your online business with IBPO Gropu's comprehensive guide. Learn practical insights, enhance customer experience, and ensure shopping security to maximize profits in the competitive online landscape.","og_url":"https:\/\/www.ibpo.com.my\/chi\/how-to-improve-your-online-business\/","og_site_name":"IBPO","article_published_time":"2021-08-20T10:10:57+00:00","article_modified_time":"2024-12-03T03:05:09+00:00","og_image":[{"width":1536,"height":864,"url":"https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2023\/09\/beautiful-smart-asian-young-entrepreneur-business-woman-owner-sme-online-checking-product-min-1536x864-1.jpg","type":"image\/jpeg"}],"author":"ibpoAdmin@0","twitter_card":"summary_large_image","twitter_misc":{"Written by":"ibpoAdmin@0","Est. reading time":"4\u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.ibpo.com.my\/how-to-improve-your-online-business\/","url":"https:\/\/www.ibpo.com.my\/how-to-improve-your-online-business\/","name":"Maximize Profits with our Online Business Improvement Guide - IBPO Group","isPartOf":{"@id":"https:\/\/www.ibpo.com.my\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ibpo.com.my\/how-to-improve-your-online-business\/#primaryimage"},"image":{"@id":"https:\/\/www.ibpo.com.my\/how-to-improve-your-online-business\/#primaryimage"},"thumbnailUrl":"https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2023\/09\/beautiful-smart-asian-young-entrepreneur-business-woman-owner-sme-online-checking-product-min-1536x864-1.jpg","datePublished":"2021-08-20T10:10:57+00:00","dateModified":"2024-12-03T03:05:09+00:00","author":{"@id":"https:\/\/www.ibpo.com.my\/#\/schema\/person\/c55964fff05a81db94cf204bc1f3e99f"},"description":"Unlock the potential of your online business with IBPO Gropu's comprehensive guide. Learn practical insights, enhance customer experience, and ensure shopping security to maximize profits in the competitive online landscape.","breadcrumb":{"@id":"https:\/\/www.ibpo.com.my\/how-to-improve-your-online-business\/#breadcrumb"},"inLanguage":"zh-CN","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ibpo.com.my\/how-to-improve-your-online-business\/"]}]},{"@type":"ImageObject","inLanguage":"zh-CN","@id":"https:\/\/www.ibpo.com.my\/how-to-improve-your-online-business\/#primaryimage","url":"https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2023\/09\/beautiful-smart-asian-young-entrepreneur-business-woman-owner-sme-online-checking-product-min-1536x864-1.jpg","contentUrl":"https:\/\/www.ibpo.com.my\/wp-content\/uploads\/2023\/09\/beautiful-smart-asian-young-entrepreneur-business-woman-owner-sme-online-checking-product-min-1536x864-1.jpg","width":1536,"height":864},{"@type":"BreadcrumbList","@id":"https:\/\/www.ibpo.com.my\/how-to-improve-your-online-business\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ibpo.com.my\/"},{"@type":"ListItem","position":2,"name":"How to Improve Your Online Business"}]},{"@type":"WebSite","@id":"https:\/\/www.ibpo.com.my\/#website","url":"https:\/\/www.ibpo.com.my\/","name":"\u5927\u9646\u94f6\u884c","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ibpo.com.my\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"zh-CN"},{"@type":"Person","@id":"https:\/\/www.ibpo.com.my\/#\/schema\/person\/c55964fff05a81db94cf204bc1f3e99f","name":"ibpoAdmin@0","image":{"@type":"ImageObject","inLanguage":"zh-CN","@id":"https:\/\/www.ibpo.com.my\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/170f084fb3abc99979a45253f282c95e?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/170f084fb3abc99979a45253f282c95e?s=96&d=mm&r=g","caption":"ibpoAdmin@0"},"url":"https:\/\/www.ibpo.com.my\/chi\/author\/ibpoadmin0\/"}]}},"_links":{"self":[{"href":"https:\/\/www.ibpo.com.my\/chi\/wp-json\/wp\/v2\/posts\/3433"}],"collection":[{"href":"https:\/\/www.ibpo.com.my\/chi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ibpo.com.my\/chi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ibpo.com.my\/chi\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ibpo.com.my\/chi\/wp-json\/wp\/v2\/comments?post=3433"}],"version-history":[{"count":11,"href":"https:\/\/www.ibpo.com.my\/chi\/wp-json\/wp\/v2\/posts\/3433\/revisions"}],"predecessor-version":[{"id":6446,"href":"https:\/\/www.ibpo.com.my\/chi\/wp-json\/wp\/v2\/posts\/3433\/revisions\/6446"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ibpo.com.my\/chi\/wp-json\/wp\/v2\/media\/3437"}],"wp:attachment":[{"href":"https:\/\/www.ibpo.com.my\/chi\/wp-json\/wp\/v2\/media?parent=3433"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ibpo.com.my\/chi\/wp-json\/wp\/v2\/categories?post=3433"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ibpo.com.my\/chi\/wp-json\/wp\/v2\/tags?post=3433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}