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What’s eKYC Identity Verification & How You Can Benefit from It?

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What’s eKYC Identity Verification & How You Can Benefit from It?

In a fast-paced digital world, verifying identities securely and efficiently has become crucial, especially in financial services, telecommunications, and government sectors. That’s where eKYC (electronic Know Your Customer) comes into play. This digital solution not only simplifies the verification process but also enhances security, making it essential for businesses and customers alike.

What is eKYC? 

eKYC is an automated, digital system of customer identification. Regulated by Bank Negara Malaysia (“BNM”), it’s able to confirm a person’s identity electronically through their face identification, documentation or fingerprints.  

It is mainly applied by banks, financial institutions, fintech and insurance companies to authenticate or confirm the identity of a customer. Hence minimising fraud incidences, improving customer experience and encouraging the adoption of digital banking. 

ANIKA and eKYC

At IBPO Group Berhad (“IBPO”), we leverage eKYC through our AI-powered virtual financial consultant chatbot, ANIKA. This initiative underscores IBPO’s commitment to regulatory compliance and effective risk management.

ANIKA uses Identification Card (MyKad) and Face ID recognition for quick eKYC verification to instantly access a customer’s credit history and generate a loan proposal, ensuring seamless and secured identity verification that is convenient for all.

The system employs 256-bit SSL encryption and complies with PDPA, ISO 27001, ISO 30107, and BNM guidelines, ensuring industry-approved standards of security and reliability.

 

With ANIKA’s eKYC, customers enjoy:

Instant Verification

  • It takes only a few minutes to complete your verification. 

Quick Financial Solutions

  • Access your credit history and receive a loan proposal immediately after the chat.

High-Level Security

  • With robust security measures, customer data are protected, maintaining privacy and security. 

Convenient Access

  • Skip the paperwork! Easily verify your identity anywhere, anytime with ANIKA. 

Watch the video on how to complete the eKYC verification.

Through ANIKA and eKYC, IBPO is making financial services simpler, faster, and more secure, helping customers to navigate their finances digitally with confidence.