Language Requirements: Both Mandarin & Non-Mandarin Speakers
Location: Mercu 3, KL Eco City
Job Type: Full-time

Key Responsibilities:

• Conduct outbound calls to prospective customers using provided leads and databases.
• Effectively communicate product features, benefits, and promotions to potential customers.
• Identify customer needs and tailor sales pitches according to the sales campaign assignment.
• Meet and exceed monthly sales targets and performance metrics.

Requirements:

• High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.
• Proven experience in telemarketing or sales (preferably B2B or B2C).
• Passion for sales with a strong background in telemarketing.
• Excellent verbal communication and active listening skills.

Language Requirement: Mandarin Speaker
Location: Mercu Aspire, KL Eco City
Job Type: Full-time

Key Responsibilities:

• Promote and sell the company’s loan refinancing solutions and work with referral partners to achieve sales goals.
• Conduct financial assessments using AI financial tools and provide personalized solutions based on customers’ financial status and risk tolerance.
• Ensure all interactions and transactions comply with the company’s policies and industry regulations.

Requirements:

• Minimum qualification: Diploma in a related or non-related field.
• At least 5 years of experience in bank sales, preferably in mortgage or personal loans.
• Excellent analytical, negotiation, and communication skills with a strong focus on client needs.
• Proficiency in Mandarin/Cantonese is an advantage, along with English and/or Bahasa Melayu.
• Must possess own transport and be willing to travel.

Language Requirement: Mandarin Speaker
Location: Mercu 3, KL Eco City
Job Type: Full-time

Key Responsibilities:

• Monitor, evaluate, and/or audit calls related to banking products.
• Provide coaching and support to Financial Telesales staff to improve performance.
• Participate in calibration sessions and call listening sessions with the QA Department, Call Centre, and Operations teams to ensure consistency in call quality and alignment.

Requirements:

• Diploma or Bachelor’s Degree in any field.
• Previous experience in quality assurance or a similar field is an advantage, though fresh graduates are encouraged to apply.
• Working knowledge of tools, methods, and concepts in quality assurance.
• Ability to work under minimal supervision and multitask.
• Strong verbal and written communication skills in Mandarin and Malay.